Service Description

WHAT Tell me your hair/skin problems for help to improve your hair & experience. Get basic tips and answers to basic questions. WHY Get to the cause of what you need. Let me help you finally achieve great results. Every consultation is different and personalized to your need. PERKS Completed Consultations/Services earn you 400 Loyalty Rewards points. Ask for more info. HOW TO BEGIN *Schedule an appointment time. If you don't see a time that is good for you, then just let me know in a note and we can make arrangements. Consultations times may be unavailable during holidays and during the summer. *Please message/email me a photo of your normal look & tell me your biggest hair/skin problem. I will then message you to retrieve any other needed info. INFO *Book & Pay here prior to the start of consultation. *Please message/email me a photo of your normal hair/skin day. I will then message you to retrieve any other needed info. *If payment is made, I will discuss/provide learning content to you by the end of your scheduled appointment, possibly prior to, and/or in increments depending on consult type. *Any content of a private nature will not be shared publicly unless specific permission is granted by clients. *If you are unsure how much time or type of consult you need, just ask. *Please allow at least 7 business days for consultant to collect data and tips. REFUND POLICY/TERMS & CONDITIONS/LIABILITY *Consultations given are not eligible for refunds. *To cancel, contact us within 24-48 hours. *There is no guarantee of hair improvement. *Custom Product Creations are an additional price. *Consultations provide advice that is the opinion of Athena Padilla. If you choose to follow her suggestions, you will do so without holding Athena liable for any undesired effects that may occur. *Athena Padilla is not a licensed beautician or cosmetologist; she is just sharing her acquired knowledge and being helpful. At no point will Athena touch your hair or skin. She can only provide advice & coach you along your healthy hair journey. *Athena Padilla incorporates her knowledge about product ingredients that she learned in making products since January 2017. She has researched what is safe & collected data from clients about how certain techniques and ingredients affect their hair long term. No two people are alike and everyone's hair /skin acts differently.